Refund Policy
Last updated June 2026
14-day money-back guarantee
If Larpboard isn't for you, email support@larpboard.comwithin 14 days of your purchase and we'll refund you in full — no questions asked. There's a free live demo too, so you can try the whole thing before you ever pay.
How it works
Send us the email address you bought with (or your license key) and we'll process the refund to your original payment method, usually within a few business days. Once a purchase is refunded, the associated license is deactivated and the dashboard reverts to the read-only demo.
Billing errors
Charged in error, charged twice, or can't access your license? Email us any time and we'll make it right — this isn't limited to the 14-day window. None of this affects your statutory rights as a consumer.
Chargebacks
Please contact us before opening a dispute — a refund is almost always faster, and we're happy to help.